Managed IT Support Services and Computer Repair in Northern Virginia

What services do you specialize in?

We specialize in Small to Medium Businesses with Managed IT Services, IT Consulting and CIO services, Networking and Audio/Visual, Computer repair, and remote and on-site hardware warranty services.

Where are you located?

We are currently located in Fairfax, Virginia. Our address is 4085 Chain Bridge Rd #201, Fairfax, VA 22030.

What areas do you service?

We service all the DC metropolitan areas including Washington DC, Fairfax VA, Bethesda, MD, Arlington VA, Ashburn VA, and more.

Do you do onsite services or are you only remote?

We provide both remote and on-site services

How can my small business benefit from managed IT services?

Managed IT services substantially benefit small businesses by providing cost-efficient access to a wide range of expertise and advanced technology, eliminating the need for extensive in-house IT staff. These services allow businesses to focus on core activities while ensuring proactive support, enhanced security, and reduced downtime through 24/7 monitoring and maintenance. Scalability ensures that IT capabilities can grow with the business, while strategic planning helps align technology with long-term goals. Additionally, managed services offer peace of mind, knowing that all aspects of IT are handled by professionals, from everyday issues to vendor management, allowing small business owners to concentrate on growth and operations without the burden of IT concerns.

Do you work on weekends? If not, how do you fulfill 24/7 IT support?

Our standard support hours are from 8am to 5pm EST, Monday to Friday. Support outside of these hours is handled by our help desk, which is available 24/7 for remote troubleshooting and support

How much do managed IT Services cost?

The cost of managed IT services is tailored to meet the diverse needs and scale of various clients, reflecting the unique technological requirements and strategic objectives of each organization.

Do you offer IT consulting services? What is your going rate?

We provide comprehensive vCIO and IT consulting services at a competitive rate of $150 per hour, ensuring expert strategic guidance tailored to your organization's specific needs.

How are managed IT services different from standard computer fixing services?

Managed IT services offer a proactive and strategic approach to technology management, contrasting sharply with the reactive and often unpredictable nature of the break-fix model. By providing continuous monitoring, preventative maintenance, and 24/7 support for a predictable monthly fee, managed services minimize downtime and reduce the overall costs associated with emergency repairs. Clients benefit from access to a wide range of expertise, enhanced security measures, and strategic IT planning, ensuring that their technology infrastructure scales and evolves in line with their business goals. This comprehensive support, combined with the peace of mind it offers, makes managed IT services a more efficient, cost-effective, and reliable solution compared to the standard break-fix approach.

How long have you been in business?

DotSight Solutions was established in 2016. We have been in business for 8 years.